CONTACT
CUSTOMER SERVICE DEPARTMENT
You can contact us by email at suport@ordama.es or by calling +34 937 50 07 79, Monday to Thursday from 8.00 am to 5.00 pm and on Fridays from 8.00 am to 2.00 pm.
SHIPMENTS
All our shipments are made with the transport agency Correos Express
Shipments take between 48/72 business hours to reach your home.
You do not have to worry. We track each order and make sure it reaches you.
RETURNS AND EXCHANGES
If you’ve had any issues with the size or the product isn’t what you expected, you can request a return. You have 30 working days from receipt of your order to process your return easily by following the steps at the link below. Please note that this service costs 4€.
Exchanges are completely free of charge. You have up to 30 days to request one easily via our online process. Simply click on the link below and follow the steps.
PAYMENT METHODS
We accept Visa, MasterCard and American Express.
SIZE GUIDE
If you have doubts about which size to buy, you can consult our size guide. With the measurements in the table and the
Your child's measurements will allow you to know which size fits best.
