Returns
SPAIN AND PORTUGAL
Exchanges are free of charge.
You have 30 days to request a refund or exchange. If you wish to return an item during this period, a charge of 4€ will apply. For either option, click on the link below and follow the steps.
COUNTRIES BELONGING TO THE EUROPEAN UNION AND OUTSIDE THE COMMUNITY
Exchanges are free of charge.
You have 30 days to request a refund or exchange. If you wish to return an item during this period, a charge of 10€ will apply. For either option, click on the link below and follow the steps.
You can contact us by email at suport@ordama.es or by calling +34 937 50 07 79, Monday to Thursday from 8.00 am to 5.00 pm and on Fridays from 8.00 am to 2.00 pm.