Returns
SPAIN
Exchanges are free of charge.
You have 30 days to request a refund or exchange. If you wish to make a refund or a second exchange during this period, a charge of 4,99€ will apply. For either option, click on the link below and follow the steps.
COUNTRIES BELONGING TO THE EUROPEAN UNION AND OUTSIDE THE COMMUNITY
Exchanges are free of charge.
YYou have 30 days to request a refund or exchange. If you wish to return an item during this period, an additional charge will apply depending on the location. Whichever option you choose, click on the link below and follow the steps.
You can contact us by email at suport@ordama.es or by calling +34 937 50 07 79, Monday to Thursday from 8.00 am to 5.00 pm and on Fridays from 8.00 am to 2.00 pm.
