Returns
SPAIN
All returns are free. You have 30 days to make your return request. To make a change you must first make a return and then a purchase of the product you want.
CLICK HERE TO START THE PROCESS
If you prefer, you can also call us at +34 96 554 8404 or send us an email to store@tuttopiccolo.com . Customer service hours are Monday through Thursday from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 6:00 p.m. and Fridays from 9:00 a.m. to 2:00 p.m.
COUNTRIES BELONGING TO THE EUROPEAN UNION
All returns and exchanges are free. From the receipt of your order, to make a return or exchange free of charge in our online store. To make an exchange you must first make a return and then a purchase of the product you want.
CLICK HERE TO START THE RETURN PROCESS
If you prefer, you can also call us at +34 96 554 8404 or send us an email to store@tuttopiccolo.com . Our customer service hours are: Monday to Thursday 09:00-13:00 and 15:00-18:00, Friday 09:00-14:00.
REST OF THE COUNTRIES AND UNITED KINGDOM
Return costs are always charged to the customer. Click here, register your return and we will send the package to the following address.
Please note that you will be responsible for customs fees. We do not accept any orders for which customs fees have not been paid.