> PRIVACY

IDENTIFICATION DATA

Domain on the internet: www.tuttopiccolo.com, hereinafter, TUTTO PICCOLO

Business name: Emotion & Fashion S.L.

CIF: B-54134010

Address: in Alcoy (Alicante - Spain), calle Cid, 24, 03803

Email: data.protection@grupotuttopiccolo.com

Phone: 965546899

Registration data: Alicante Business Register to volume 3.074, folio 5, page number A-100.142, 1st registration

OBJECT

The purpose of LA WEB is the sale of textile products. The characteristics of these are reflected by selecting each product individually through the web. If you wish to contact us, you can do so through the means indicated in the section on Identifying Data.

 

Access to the website is free except for the cost of the connection through the telecommunications network provided by the access provider contracted by THE USER.

Purchases made through the platform establish the creation of a contract concluded remotely, which necessarily implies the acceptance thereof, without restrictions or reservations, on the part of its CLIENTS according to the General Contract Conditions that are explained below.

 

This contract is established from the moment in which a user creates an order and confirms the payment that he has made, accepting the following General Conditions of Contract. The steps for contracting are the following:

    
Select the product
    
Select size
    
Add to cart the product with the desired size
    
The product will be added to the cart, the customer can continue buying other products and add them to the cart.
    
In the right corner will appear the option to select the cart to be able to finalize the purchase of the products.
    
Then, you must complete your data in the fields for that purpose.
    
Selection of the shipping method with: Chronoexpress
    
Payment method selection: by bank transfer, card payment through the Virtual TPV of Banco Sabadell

GENERAL CONTRACTING CONDITIONS

1. PRICES: The prices indicated next to each product include VAT included. Once the product has been selected, in "order summary" the CUSTOMER can obtain more information about shipping costs and added taxes, thus accessing the final price.

- Right to change prices by TUTTO PICCOLO

THE TUTTO PICCOLO reserves at all times and unilaterally the right to modify the price and / or characteristics of the products offered through its website. To guarantee the customer the certainty and security of the price and / or characteristics of their products, these will be valid at the time of formalizing the order.

- Discounts and final price

In the order confirmation information, prior to the buyer accepting the transaction, the prices of each of the chosen items and the promotions or discounts that, if applicable, are applicable, are clearly specified. The expenses generated by the transportation of the products to the address indicated by THE CLIENT are included in the final price that appears on the order.

- Errors in prices

Although we try to make sure that all prices listed on the page are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, the order will be considered canceled and you will be reimbursed in full for the amounts that have been paid. We will not be obliged to supply the product (s) at the incorrect lower price (even if we have sent you the Shipping Confirmation) if the error in the price is obvious and unambiguous and
could reasonably be recognized by you as an incorrect price.

- Residents outside the European Union

Purchases made by people resident outside the EU will be exempt from payment of the I.V.A.

For this purchase / shipping system and due to its fiscal regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered extra-Community territories.

If the return of the I.V.A. is requested. must follow the steps indicated in the legislation of the Spanish Tax Agency and indicated below: It is considered that the goods transported by travelers do not constitute a commercial expedition in the case of goods acquired occasionally for personal use, their family or for a gift, and that by its nature and quantity can be presumed not to be used for commercial activity.

Compliance with the requirements established by the Tax Law for the exemption of these deliveries will be subject to the following rules:

a) The exemption will only apply with respect to deliveries of goods documented in an invoice whose total amount, including taxes, is greater than 90.15 euros.

b) The habitual residence of the travelers will be accredited by means of the passport, identity document or any other means of proof admitted by law.

c) The seller must issue the corresponding invoice in which the goods acquired will be consigned and, separately, the corresponding tax.

d) The goods must leave the territory of the Community within the three months following the one in which the delivery was made. For this purpose, the traveler will present the goods at the customs office of export, which will credit the exit by means of the corresponding diligence on the invoice.

e) The traveler will send the invoice completed by the customs to the supplier, who will return the fee passed to it within the following 15 days by check or bank transfer.

Tax reimbursement may also be made through collaborating entities, authorized by the State Agency for Tax Administration, which will determine the conditions to which the operations of said entities and the amount of their commissions will be adjusted.

The deliveries of goods to travelers with habitual residence in the Canary Islands, Ceuta and Melilla are exempt, provided that they leave the VAT territory to those territories taking with them the acquired goods. Travelers who intend to recover the VAT paid on their purchases must comply with the indicated requirements and, in addition, present goods and invoices issued at the office of the regional tax administration upon arrival at destination. The completed invoice is forwarded by the traveler to the supplier, being obliged to return the VAT charged by check or transfer within fifteen days.

We remind you that in the prices indicated for the shipping costs do not include import taxes (tariffs), which will be paid in cash at destination by the recipient of the merchandise.

The purchase system is subject to current legislation in Spain, therefore the sales operations will be understood to be made at the address of Emotion & Fashion: calle Cid, 24. 03803 Alcoy - Alicante (Spain).

INFORMATION AFTER THE PROCESS OF PURCHASING PRODUCTS BY THE CUSTOMER: after the completion of the purchase and validation of the payment made, THE CLIENT will receive an email with the summary of his purchase and order number. In the same way, the purchase document will always be available by request to the OWNER of the web. The email with the order information will be sent when the OWNER has received the payment confirmation (via Paypal, payment card or bank transfer). The second method is slower due to the way of operating of each bank.

 

    
PAYMENT METHODS: THE HOLDER uses three means of payment: by bank transfer, by Paypal system or by payment card. THE CLIENT must choose which payment system he wants to use before continuing with the purchase:

    
Paypal System: online system to make payments and transfers through the Internet without sharing the financial information with the recipient. You can find more information about this service here. As in the previous case, THE HOLDER only receives a confirmation that the purchase process has been carried out satisfactorily.
    
Payment card: www.tuttopiccolo.com works with accredited banking institutions in means of payment through the Internet, which have a secure and confidential system at the time when the user proceeds to make the purchase of their products. At the time of payment, the communication is exclusive between THE USER and the bank, and www.tuttopiccolo.com only receives a confirmation from the bank that the purchase process has been carried out satisfactorily.

FORMALIZATION OF THE CONTRACT

The present information and the details contained in this website do not constitute an offer to sell, but rather an invitation to do business. There will be no contract between you and us in relation to any product until your order has been expressly accepted by us (even if you had already made the charge on your account). If your offer is not accepted and a charge has already been made to your account, the amount will be refunded in full.

NEGATIVE TO PROCESS A PRODUCT

We reserve the right to withdraw any Product from this website at any time and / or to remove or modify any material or content thereof. Although we will do everything possible to always process all orders, there may be exceptional circumstances that force us to reject the processing of an order after sending the order confirmation, and we reserve the right to do so at any time, at our sole discretion. We will not be liable to you or any third party for removing any product from this website, regardless of whether or not the product has been sold, removing or modifying any material or content on the website, or for refusing to process an order once we have sent the order confirmation.

SHIPPING AND DELIVERY

The completion and sending of the order form is considered acceptance of the terms of this contract. THE USER takes at this moment the consideration of CLIENT. The delivery of orders will be made through a transport agency other than THE HOLDER. Orders will be delivered at the address indicated by THE CLIENT, so THE HOLDER assumes no responsibility when the delivery can not be made as a result of the data provided are inaccurate or incomplete or when the delivery can not be made by the absence of the recipient. Notwithstanding the foregoing, THE HOLDER will adopt the measures required of a diligent merchant so that the delivery can be made as soon as possible, both for the satisfaction of the sender and the recipient. The deadlines indicated are approximate and may be altered due to special causes or circumstances (dates such as Christmas, transport strikes, extraordinary events ...), which in no case are the responsibility of THE HOLDER. THE HOLDER undertakes to communicate to the transport agency all the comments related to it that are made in the form, not being able to guarantee the fulfillment of the conditions indicated in them, such as deliveries at specific and specific times.

THE OWNER can not guarantee the delivery of orders in hospitals, public bodies or other buildings where there are restrictions for access to the general public, the order being fulfilled and released from liability, when the order has been made available to the recipient at the reception or place that acts as access control.

The commitment acquired by THE HOLDER of sale and delivery of the products offered is contingent upon the stock of the advertised product and the availability thereof until the end of stock, so THE HOLDER, in its commitment to quality and customer service, tries in all moment that the advertised products are available. However, if there are exceptional circumstances such as abusive order, interactive multi-order or those that cause the end of stocks of the product, the order and the contract signed between the parties shall be rendered null and void by virtue of this clause resolutory, restoring the customer in full. prepaid case the amounts paid for it.

For any information or query on your order, THE CUSTOMER can contact THE HOLDER through any of the means indicated above in these conditions of use.

RIGHT TO WITHDRAWAL

THE CUSTOMER will be entitled to cancel the contract within a period of fourteen calendar days from the receipt of the contract, prior notification to THE HOLDER within that period so that the appropriate return channels are established (return number, form and delivery address) of the return shipment), with a refund of the price that would have been paid for the product, not being able to pay the costs related to the order or transport costs. THE HOLDER undertakes to refund this amount within a maximum period of 14 calendar days, thus shortening in two weeks the mandatory term stipulated by Royal Legislative Decree 1/2007.

The CUSTOMER will be exempted from the expenses derived from transportation in the event that the return is due to one of the following reasons:

    
In the event that the package is received in poor condition. In such case, THE CLIENT has the obligation to refuse the package. If still, THE CUSTOMER accepted the shipment and inside one or more products were damaged due to transportation, THE HOLDER will send THE CLIENT a new product. THE HOLDER will bear all extra transport costs that may arise, provided that the product has not been used, altered or manipulated. For this THE CLIENT must contact the company within a maximum period of 3 days from the receipt of the goods. After this period, THE HOLDER reserves the right to accept the return for that reason. It is important that THE CUSTOMER verifies the status of their purchase at the same time of receipt and that in the case of observing any deterioration allegedly caused by transportation, indicate it on the delivery note at the time of signing.
    
If any of the products received do not correspond to the order placed, THE HOLDER will send the correct products again or reimburse the corresponding amount. THE HOLDER will bear all extra transport costs that may arise, provided that the product has not been used, altered or manipulated. For this THE CLIENT must contact the company within a maximum period of 3 days from the receipt of the goods. After this period, THE HOLDER reserves the right to accept the return for that reason.
    
In the event that the products received are not in perfect condition due to a manufacturing defect, THE HOLDER will send a new product to THE CLIENT or reimburse the corresponding amount. THE HOLDER will bear all extra transport costs that may arise. For this THE CLIENT must contact the company within a maximum period of 3 days from the receipt of the goods. After this period, THE HOLDER reserves the right to accept the return for that reason.

THE HOLDER will not accept any change or return of products without prior authorization of the same. To do this, THE CUSTOMER must contact THE HOLDER through www.tuttopiccolo.com, where they will indicate the steps to follow to bring this change or return to fruition.

In the event that the cancellation of the order occurs before it has been sent, the order will be canceled completely and the total amount will be reimbursed without additional costs.

 
SECURITY OF THE WEB

The WEB uses information security techniques commonly accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these ends, THE USER accepts that the provider obtains data for the purposes of the corresponding authentication of the access controls.

INTELLECTUAL PROPERTY RIGHTS

The web page www.tuttopiccolo.com, its source code, design, navigation structure, databases and the different elements contained in it (texts, graphics, images, photographs, samples and materials that appear in them, industrial technologies , files, logos, combinations of colors and any element susceptible to protection) are protected by intellectual and industrial property rights owned by TUTTO PICCOLO.

THE USER is authorized to reproduce, visualize, print, link and / or partially download content from THE WEBSITE only and exclusively fulfilling ALL the following conditions:

    
That is compatible with the objective of THE WEB
    
That it is not used for commercial purposes unrelated to THE HOLDER.
    
That none of the contents of the WEB are altered in any way.
    
That no graphic, photograph or image available on the WEB is used, copied or distributed separately from the text or other images that accompany it
    
That information on the URL (or link) to the website from which it was extracted or in its absence to www.tuttopiccolo.com is included at any time and in a visible way.

THE USER OF THE WEBSITE must refrain from deleting, altering, evading or manipulating any protection devices or security systems included in the various elements that comprise it (graphics, images, photographs, samples and materials that appear in them, files, logos) , etc.…)

Access to THE WEB does not imply cession, transmission or any other type of waiver, total or partial, of the Intellectual or Industrial Property rights.

The use of distinctive signs (trademarks, trade names) is not allowed, unless expressly authorized by the legitimate owners.

THE HOLDER reserves the right to modify, delete and / or update the information and elements contained in THE WEB, its configuration and / or its presentation, at any time and without prior notice.

 

MINORS

TUTTO PICCOLO is aware that the internet is a medium that minors can access. Minors, except those who have obtained the emancipation (Article 314 of the Civil Code), can not conclude a contract of sale on the Internet alone (Article 1263 of the Civil Code). www.tuttopiccolo.com will not knowingly treat personal information belonging to minors. It is recommended that parents inform their children about the proper use of the Internet, and explain the transmission and collection of information produced on the websites.

LIMITATION OF RESPONSIBILITIES

The USER undertakes not to use the website and the services offered therein to carry out activities contrary to the law and to respect at all times these general conditions, refraining from using the website www.tuttopiccolo.com, in any way that could prevent, damage or deteriorate the normal functioning of the same, the goods or rights of THE HOLDER, of the rest of Users or in general of any third party.

In particular, and without implying any restriction to the obligation assumed by THE USER in general in accordance with the previous section, THE USER agrees, in the use of THE WEB to:

    
Not to introduce, store or disseminate on or from the website, content or propaganda of a racist, xenophobic, pornographic, sexist, apology of terrorism or assault against human rights, or acting in detriment of the rights to privacy, to honor , to the own image or against the dignity of the people
    
Do not enter, store or disseminate through the website computer viruses or any other physical or logical systems that are likely to cause damage to the IT equipment of THE HOLDER or third parties.
    
Do not enter, store or disseminate on or from the website false, incorrect or inaccurate statements or references about the pages, products and / or services of THE HOLDER.

THE HOLDER will not be responsible:

    
Regarding the improper use of the service. - THE USER must make an adequate use of the service placed at his disposal, without any liability the HOLDER may have for improper use.
    
Regarding possible technical deficiencies.- The COMPANY will not be responsible in any case for the alterations in the service that are produced by failures in the electrical network, in the data connection network, in the server or in the services thereof.
    
Regarding the content of third party pages. THE HOLDER is not responsible for the information and other content integrated into spaces or web pages of third parties accessible from THE WEB.

THE HOLDER reserves the right to modify, at any time and without prior notice, these General Conditions, as well as the Particular Conditions that, where applicable, are included, by publishing such modifications on the website in order to that may be known by Users. In the event that any clause of this document is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the purpose of these conditions.

THE HOLDER will not be liable if it does not have actual knowledge that the activity or the information to which it refers or recommends is unlawful or that it damages property or rights of a third party liable for compensation, or if it has it, acts with diligence to suppress or disable the corresponding link.

 

JURISDICTION AND APPLICABLE LAW

These Terms of Use are governed by Spanish law. The Courts and Tribunals of Alicante are competent to resolve any controversy or conflict that may arise from these general conditions, the USER expressly renouncing any other jurisdiction that may correspond to him.

Notwithstanding the foregoing, disputes that may arise as a result of trade relations that arise between the parties may be subject to Regulation UE 524/2013 which regulates the out-of-court resolution of conflicts in accordance with its content. The European Commission provides an online ligios resolution platform, which is available at the following link.

GENERAL AND MODIFICATION OF THE CONDITIONS OF USE

THE HOLDER will pursue the breach of these conditions, as well as any improper use of its website, exercising all the legal actions that may correspond to it in law.

Eventually, these Terms of Use may be revised in order to update the changes in current legislation, update our procedures for collecting and using the information, the appearance of new services or the exclusion of others. These changes will be effective as of their publication on the web, so it is important that you regularly review these Terms of Use in order to stay informed about the changes that have taken place.

COOKIES POLICY

In compliance with Royal Decree Law 13/2012, of March 30 and Law 34/2002 on Services of the Information Society and Electronic Commerce, TUTTO PICCOLO provides users with information regarding the cookies it uses and the reason for its use, as well as requesting your consent to use them.

There are different types of cookies

According to the entity that manages it

Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third party cookies: those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

According to the period of time that remain activated in the terminal equipment:

Session cookies: are a type of cookies designed to collect and store data while the user accesses a web page.

Persistent cookies: they are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

According to the purpose for which the data obtained through cookies are processed:

Technical cookies: are those that allow the user to navigate through a web page, platform or application and the use of different options or services that exist in it, for example, control traffic and data communication, identify the session, access restricted access parts, remember the elements that make up an order, perform the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store contents for dissemination of videos or sound or share content through social networks.

Personalization cookies: those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as language, the type of browser through which the user accesses the service , the regional configuration from where you access the service, etc.

Analysis cookies: are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform and for the elaboration of navigation profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the data of use made by the users of the service.

Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which it provides the requested service based on criteria as the edited content or the frequency in which the ads are displayed.

The analysis and advertising cookies currently used by the website belong to Google Analytics and Facebook.

Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, if applicable, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

Cookies are a tool used by web servers to store and retrieve information about their visitors. They are small files deposited in the user's computer to keep a record of their preferences and remember them when they return. The application we use to obtain and analyze navigation information is Google Analytics: www.google.com/analytics/ and https://www.google.com/analytics/learn/privacy.html?hl=en

This tool does not obtain personal data of the users, nor the postal address from where they are connected. The cookies used by TUTTO PICCOLO allow you to store only statistical information, such as the number of pages visited, the language of the user, the social network where our news is published, the number of users that visit us, the time of visit, the browser they use, the operator or type of DEVICE from which the visit is made, among others.

TUTTO PICCOLO uses cookies to remember your preferences, improve the website, detect new needs and assess the improvements to be introduced in order to provide a better service to the users who visit us.

The user can freely decide on the implementation or not, on his hard drive, of the cookies used. In this sense, we remind you that you can prevent the registration of cookies by configuring your browser to accept or reject, by default, all cookies. However, to benefit from all the functions of the site, we recommend you to configure the browser to accept cookies, which have been designed for the exclusive use of TUTTO PICCOLO.

To prevent the registration of cookies, configure your computer by following these steps (Windows operating system):

 

For Mozilla Firefox:

- Select in the menu "Tools" and then "Options".

- Click on the "Privacy" icon.

- Select the desired options in the "cookies" menu.

 

For Microsoft Internet Explorer 6.0:

- Select the "Tools" menu and then "Internet Options".

- Click on the "Confidentiality" tab.

- Select the desired level with the cursor.

 

For Microsoft Internet Explorer 5:

- Select the "Tools" menu and then "Internet Options".

- Click on the "Security" tab.

- Select "Internet" and then "Custom level".

- Select the desired option in the "cookies" section.

For Google Chrome:

- Click on the Google Chrome menu icon.

- Select Settings.

- Click on Show advanced options, which you will find towards the end of the page.

- In the "Privacy" section click on Content settings.

- To allow origin and third-party cookies, select the option "Allow local data to be established". If you only want to accept originating cookies, activate the checkbox next to "Block the data of third-party sites and cookies".

For Opera:

- Select the "File" and "Preferences" menu

- 2. Privacy.

For Safari:

- Go to "Security" in the "Preferences" window of Safari.

- Look for the "Show cookies" button at the bottom of the screen and click on it. This will bring up a window with the list of all the cookies stored on your computer.

- Select each cookie to get the details, such as when it was installed, what site it comes from and what it contains.


Tel.: +34 965 548 404

Mail.: store@tuttopiccolo.com

Monday to Friday: 8.30 - 13.00 h

15.00 - 18.30 h

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