> HELP

Need help?

- General information

You can contact us through our email exclusive attention of the online store store@tuttopiccolo.com or phone +34 965 548 404. In hours of 8:30 - 13:00 and 15:00 - 18:30.

- Payment Methods

CREDIT CARD

Tuttopiccolo.com store accepts the following cards: Visa, MasterCard and American Express. As payment for all orders online. If you choose to pay by credit card, your order will go through a process of acceptance. Once authorized (usually in the same day) Tutto Piccolo begin to process your request.

PAY-PAL

It is one of the methods safer and faster to shop online payments. Through your Paypal account you can make shopping at Tutto Piccolo online. As soon as we notice of payment, we will start processing your order.

WIRE TRANSFER

You can transfer through your bank indicating the order number, your full name. Orders paid by bank transfer require 5 to 7 days

- Shipping

Spain

- Orders from € 50 will have free delivery.

- Orders below € 50 will be charged € 4 for a standard delivery. 

International

- Orders from € 100 will have free delivery.

- Orders below € 100 will be charged € 15 for a standard delivery

EE.UU.

- Orders will be charged 40 €

- Returns

The cost of sending the returns  are a charge of the client. To make change of orders please make a return and a new purchase

1.- I am registered

  • Click here and follow the steps
  • Prepare the order and send it to the following address:

Tutto Piccolo

Polígono Industrial Cotes Altes

Complejo Sideropark

Camí del Talecons Nave 3

03840 Alcoy (Alicante)

Spain

  • Once the parcel arrives to our warehouse and the items have been checked, we will refund the corresponding amount by the same payment method originally used by you.
  • Please have in mind that depending on the bank used for refunding, it could take up to 7 days for the money to be cashed into your account. 

2.- I am not registered

  • Send us an email to customer service store@tuttopiccolo.com. Please indicate the following details:
      • order number 
      • email address used to complete the order
      • Style number/s to be returned.
  • Prepare the order and send it to the following address:

Tutto Piccolo

Polígono Industrial Cotes Altes

Complejo Sideropark

Camí del Talecons Nave 3

03840 Alcoy (Alicante)

Spain

  • Once the parcel arrives to our warehouse and the items have been checked, we will refund the corresponding amount by the same payment method originally used by you.
  • Please have in mind that depending on the bank used for refunding, it could take up to 7 days for the money to be cashed into your account.

If you have any query, we will be happy to help you by email soporte@tuttopiccolo.com / or telephone +34 965 548 404


Tel.: +34 965 548 404

Mail.: store@tuttopiccolo.com

Monday to Friday: 8.30 - 13.00 h

15.00 - 18.30 h

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